FAQ

Do you have some Questions?

Welcome to your new go-to source for tours and transportation in the Riviera Maya

As soon as we have the full deposit, or 50%.

Paypal, Bank Deposit.

If a full payment was done:

  • 48 hours before; no charge, full refund.
  • 24 hours before; 50% penalty.
  • Less than 24 hours: no refund

If payment was 50%:

  • No refund available.

There will be somebody waiting with a sign that will have your name on it.

You can order extra drinks or snacks. (With extra cost)

We have agents with destination information just a call away; free of charge.

We only have private transportation, and there is also no wait time for your transportation when you leave the airport. Other companies may have you waiting 15 minutes or more.

A destination specialist can help you free of charge with anything you may need during your stay, this may include a local recommendation, tours and excursions, or restaurant reservations.

Can’t find what you are looking for?